Job Title:
Customer Advisor with KoreanJob Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.- Provide heroic assistance to our premium clients, ensuring their journeys are comfortable.
- Use your wand (okay, keyboard) to magically assist partners in selecting flights, products, and the best payment methods available.
- Navigate the world of airline tickets with the precision of a GPS.
- Understand customer needs and solve their travel issues with a smile.
- Build unbreakable relationships with your customers by becoming their guide on the journey.
Requirements:
- Fluent in Korean (C1) and English (B2 level)
- Naturally helpful, with the enthusiasm and patience of a saint.
- Active listener who communicates without problems.
- Attention to detail such as that of Sherlock Holms.
- Highly organized with the ability to juggle tasks like a circus performer.
We offer:
- After mastering the in the office for 6-9 months, enjoy the 50% of hybrid lifestyle—where home office means your couch is now a legitimate workstation!
- Work for the largest, well-known Nordic 5-star airline - SAS.
- Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
- Attractive bonus for recommending your friends to work with us.
- Gain new skills through comprehensive training programs.
- Enjoy rapid advancement and professional growth in a dynamic environment.
- Connect with colleagues from around the world, broadening your cultural horizons.
Location:
POL Warsaw - Al. Solidarności 171, Building B-3rd FlrLanguage Requirements:
English, Korean (Required)Time Type:
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