*Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
Drive Your Career Forward in Sofia!
Are you fluent in Polish and ready to begin an exciting international career? Join our team and represent a well-known global car rental brand while working in one of the most modern and inspiring office environments in Sofia.
Why Join Us?
Financial Boost: Competitive salary + up to 15% Performance Bonus.
Elite Workplace: Based in the TELUS Tower with a 360° panoramic gym, gaming zones, and modern lounges.
Growth: Fully paid professional training and access to 50+ corporate benefits.
Additional health insurance
50+ benefits and services to choose from
Employee referral bonuses
Full Relocation Package:
For candidates relocating from outside Bulgaria
We provide a comprehensive relocation package to help you start smoothly:
Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
21 days of fully paid accommodation
Support from a professional relocation broker to help you find long-term housing in Sofia
Guidance during your transition to life in Bulgaria
Travel expenses paid by the employer
Taxi transportation directly from the airport to your accommodation
For candidates living outside Sofia but within Bulgaria:
Your training will take place in the office at TELUS Tower, where you will receive hands-on support and guidance from experienced trainers.
To ensure you can fully focus on learning and settling in:
Relocation Bonus: €750 Gross (paid in 2 instalments) - to support relocation and initial rent costs
21 days of fully paid accommodation
This allows you to experience the city, integrate with the team, and receive the highest quality professional onboarding
Your training will take place in the office at TELUS Tower, where you will receive hands-on support and guidance from experienced trainers.
Your Role
Handle customer inquiries via phone and email in Polish.
Manage reservations, modifications, and cancellations.
Maximize Value: Proactively utilize cross-selling to provide customers with upgraded mobility solutions and increase project performance.
Ensure a premium, professional customer experience.
What You Bring
Fluent Polish (C1 or higher).
Good English for internal communication.
Sales Flair: A proactive mindset and the drive to achieve cross-selling targets.
Customer-centric attitude and team spirit.
No previous experience required – full training is provided.
Apply now to start your international career in Sofia!
About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
